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Inn Policies

Rates: Rates are in US Dollars, are based on double occupancy, exclude Vermont Lodging Tax (10%), and include our full country breakfast and daily afternoon treat. Timberholm Inn has NO hidden fees such as automatic gratuity or service charges which are common in our area. Please be aware of this when comparing our rates with other inns.

Deposits: A credit card deposit with Visa or MasterCard is required for each room reserved. A declined credit card will void your reservation. An equivalent to one night's lodging including tax will be charged at time of reservation for stays 5 days or less. A deposit of 50% including tax will be taken for stays over 5 days or for any packaged rate or for reservations of more than one room. Balances are collected upon Check-In. Gift Certificates are charged in full at time of order.

Cancellations: We take your reservation seriously and guarantee your room on your arrival date. Timberholm Inn is a small, family-owned inn and cancellations affect us significantly. We do not overbook like chain hotels do and therefore we cannot absorb, for any reason, the cost of your cancellation or recover the business we have turned away. If you feel, for any reason, that you might not be able to honor your reservation and you do not like being subject to cancellation fees, please purchase travel or trip cancellation insurance. Parties who shorten their stay or are no-shows are responsible for the entire period that they reserved. The County of Lamoille in the State of Vermont shall be the jurisdiction for any dispute arising from a reservation.

Refunds: In order to receive a refund of your deposit (minus cancellation fee), you must notify us of your intent to cancel more than 14 days (30 days for holiday periods) prior to your arrival date. Holiday periods include Fall Foliage (last week of September through third week of October), Christmas Week, New Year's Week, Presidents' Week, Martin Luther King Weekend, 4th of July Weekend, and Special Event weekends. A $25 cancellation fee for each room reserved will be deducted from your deposit(s). If you cancel your reservation, for any reason, within 14 days (30 days for holiday periods) of your reservation arrival date, your deposit is not refundable. There is no credit or refund for early departures.

Check-In / Check-out: Check-in is 3PM to 9PM. If you expect to arrive outside of these hours, please call ahead to request special arrangements. Payment in full is required at check-in. We accept Visa, MasterCard, Discover or cash. Check out is by 11 AM on your departure day.

Smoking: Timberholm is a non-smoking inn. Smoking is permitted outdoors only and smokers must use designated butt receptacles. Smoking anywhere indoors, including your room, is strictly prohibited. Non-compliance will result in a $50 per night surcharge.

Children: Well-mannered children over the age of 8 are welcome at Timberholm Inn. We expect parents to be respectful of other guests and to monitor their children at all times and to correct their children if they become noisy or unruly.

Pets: For safety and sanitation reasons, we cannot accommodate guests' pets or allow visiting pets on the property. We will be happy to refer you to local boarding services in town.

Nondiscrimination: Timberholm Inn does not cater exclusively to any segment of society. We are open to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

Web Information: Information is subject to change without notice. While every effort is made to assure accuracy, some errors and omissions may occur. The County of Lamoille in the State of Vermont shall be the jurisdiction for any dispute arising from this website.

 

 

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